Customer Service

Gifts are delivered to patient rooms by 4:00 p.m. on week days, except for the following holidays:
January 1st
July 4th
Thanksgiving Day
December 24th and 25th

All online and phone sales are final. No returns, exchanges or refunds. If for any reason the order cannot be delivered, you will be notified by phone or email and your credit card will not be charged.

Contact Information

Phone orders:
Memorial Gift Shop: 828-213-1059
North Tower Gift Shop: 828-641-5400

Questions or comments:
Susan Turner
509 Biltmore Ave.
Asheville NC 28801

Click for Store Hours

All proceeds from the Gift Shop go to fund special projects and equipment needs in the hospital to enhance the lives of our patients and community.
Gift Shop - 828-213-1059 for Memorial Gift Shop & 828-641-5400 for North Tower Gift Shop
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Memorial Campus Gift Shop
Mon - Fri: 8am to 8pm
Sat: 10am to 5pm
Sun: Closed

North Tower Gift Shop
Mon - Fri: 9am to 7pm
Sat - Sun: Closed

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